Frequently asked questions.
Everything you need to know about classes, our method and enrolment. Can't find your answer? Get in touch.
Getting started
How do I book a free trial?
Head to our contact page and send an enquiry, or call us directly. We'll find a class that matches your child's year level and subject, and book a free trial — no payment details required.
Which year levels and subjects do you offer?
English and Maths for Years 3–12 (including Selective preparation), and HSC Chemistry, Physics and Biology for Years 11 and 12. All classes are aligned to the NSW NESA syllabus.
Can I join part-way through a term?
Yes. We align with the NSW school calendar but you can join mid-term at any time — we'll prorate the fees and help your child catch up on anything missed.
Classes & method
How big are the classes?
Classes are kept small — between 1 and 5 students. That means real questions get answered and every student gets personal attention each lesson.
Do you offer one-on-one tutoring?
Yes. Alongside our small-group classes of 1–5 students, we offer private one-on-one (1:1) sessions at $60/hour for students who want fully individual attention or targeted help before an exam. Contact us or book a free trial and we'll arrange it.
What makes your teaching different?
Every lesson follows a consistent, cognitive-science-based structure: retrieval practice, explicit instruction, guided then independent practice, an exit test, and spaced homework. We teach exam technique alongside content.
Do you set homework?
Yes — weekly homework is set and marked, then reviewed the following lesson. It's designed to move class learning into long-term memory, not to create busywork. Handing it in also earns students a token toward our rewards program — see below.
What is Homework Club?
Homework Club is an optional weekly session at the centre where students bring in their school homework and our tutors are on hand to help them work through it. Our token rewards program runs across all classes — every student earns a token for handing in homework — but Homework Club adds bonus ways to earn: setting and achieving work goals, and completing challenges like beating a tutor at chess. Tokens are redeemed for prizes from our prize cabinet or a spin of the prize wheel. It costs $10 per session, on top of the standard hourly rate.
How does the token rewards program work?
Every student earns a token for handing in their homework — it's part of every class at no extra cost. Tokens add up and can be redeemed for prizes from our prize cabinet, or spent on a spin of the prize wheel. Students in our optional Homework Club can earn bonus tokens by setting and achieving work goals and completing challenges.
What if my child misses a class?
Let us know in advance and we'll arrange a make-up session. We don't charge for planned absences with 48 hours' notice.
Fees & location
How much does it cost?
Our flat rate is $40 per hour — a standard 1.5-hour class is $60, billed per fortnight. All materials, homework marking and progress reports are included.
Are there any hidden fees?
No. Our rate is a flat $40/hour, published on our pricing page — there's no registration fee, assessment fee, or extra charge for materials, homework marking or progress reports. The only optional add-on is Homework Club at $10 per session. We also offer discounts for referrals, multiple subjects, siblings and paying upfront.
Where are you located?
We're based in Blacktown and welcome families from across the area — Seven Hills, Quakers Hill, Woodcroft, Marayong, Kings Langley, Doonside, Lalor Park, Rooty Hill and Penrith. Classes are in-person only.
Is there a money-back guarantee?
Yes. If you enrol and aren't satisfied within the first 30 days, we refund your term fees in full. See our full guarantee terms for the details.
Still have a question?
Send us a message — we reply within one business day, usually the same day.